Privacy Policy

Last updated: 27 March 2025

At ParentWorks, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website [www.parent-works.com] and engage with our coaching services.

1. Who We Are

ParentWorks is a UK-based coaching service supporting parents and leaders in the workplace. Our website is hosted on Squarespace.

2. What Information We Collect

We may collect and process the following types of personal information:

• Contact information – such as your name, email address, and phone number when you submit a contact form, book a session, or sign up for our newsletter.

• Service-related information – shared through enquiries or during coaching sessions (only ever used with your permission).

• Technical data – including IP address, browser type, device type, pages visited, and usage patterns.

• Cookie data – as detailed below.

3. How We Use Your Information

We collect your information to:

• Respond to enquiries and deliver coaching services

• Communicate with you, including sending occasional newsletters (you can unsubscribe anytime)

• Improve our website and user experience

• Comply with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and provide essential site functionality. A cookie is a small text file that is stored on your device when you visit a website.

We use the following types of cookies:

Strictly Necessary Cookies

• Description: These cookies are essential for the functioning of the website.

• Purpose: They enable core features like page navigation, secure access to areas of the site, and form submissions. The site cannot function properly without them.

Functionality Cookies

• Description: These cookies allow the website to remember choices you make.

• Purpose: They help personalise your experience, remembering preferences such as your region or past interactions.

Analytical and Performance Cookies

• Description: These cookies collect information about how visitors use the website.

• Purpose: They help us understand website traffic and usage patterns so we can improve functionality and content. These may be set by Squarespace or tools like Google Analytics (if in use).

Managing Cookies:

You can set your browser to refuse some or all cookies or to alert you when websites set cookies. If you disable cookies, some parts of our site may not function properly.

5. How We Store Your Data

Your personal data is stored securely on platforms we use to run our website and communications (e.g. Squarespace, email marketing tools). We take reasonable steps to protect your data and limit access to those who need it.

6. Sharing Your Data

We do not sell or rent your data. We may share it with trusted third-party providers who support our website and services (e.g. website hosting, analytics, or email communications). These providers are obligated to protect your data.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct or delete your information

• Withdraw your consent for marketing communications

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights or make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this policy or how we use your data, please get in touch:

Rebecca Lloyd

Email: hello@parent-works.com

Website: www.parent-works.com